Privacy Policy - BridgeLoan Uganda

1. Introduction

At BridgeLoan Technologies ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our mobile application and website services across Uganda.

2. Information We Collect

To provide instant personal and business loans via Mobile Money, we collect necessary data points including:

Personal Identification Data: Full name, national ID details (NIN), and date of birth.
Contact & Financial Info: Registered MTN or Airtel Mobile Money phone numbers and transaction history.
Device & Usage Data: Device identifiers and app performance logs used for automated credit scoring and fraud prevention.

3. How We Use Your Information

Your information enables us to deliver secure and responsive financial services, specifically to:

Assess credit eligibility and process loan requests within minutes.
Disburse funds directly to your verified MTN or Airtel Money accounts.
Communicate repayment schedules, updates, and customer support messages.
Comply with regulatory and legal frameworks applicable in Uganda.

4. Data Security & Retention

We employ industry-standard encryption protocols (SSL/TLS) to secure your data in transit and at rest. We retain your personal and credit profile data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory financial auditing obligations. Upon a successful account deletion request, your profile info is scrubbed in line with data privacy regulations.

5. Your Privacy Rights

You maintain the right to access, update, or request the deletion of your personal data at any time. To request account termination and data erasure, you can visit our Account Deletion Portal or reach out directly to our support team.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our Data Protection Officer at support@bridgeloan.ug.